Pretend you're perfect in all ways, and nobody will trust you.
Let's dive into being perfectly candid about your flaws.
– Neal
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This week's tactics
Be candid with your flaws
Insight from us.
It’s human nature.
Very few people (and companies) are willing to:
- Admit their flaws
- Turn people away
- Upset people
It’s part of why being extremely candid with your flaws can be so powerful.
Because others aren’t.
Be willing to insult yourself
It’s incredibly bold to insult your product on a quality many consider important.
Like this classic VW ad calling their cars ugly:
Or this one calling their cars slow:
I love the old VW because they were brave enough to draw a line in the sand:
“We focus on reliability and practicality. We’ll let all the other brands fight over the fastest, the prettiest, and the most advanced.”
Side note: Today, nearly all car companies sell all kinds of cars. Lamborghini sells an SUV. Volkswagen sells luxury models. Hyundai sells trucks. I suspect this is why their advertisements are all so boring and similar now.
Being candid with your flaws works for a few reasons:
- It builds trust. If you’re willing to be candid about your product’s flaws, people trust you’re telling them the truth about its strengths.
- It tells you who it’s for. We all want a product that’s tailored to our specific needs. Yet most companies try to be all things to all people.
- A flaw is also a strength. There are always trade offs. When you make something better at one thing, it gets worse at others. If your car is pretty, it’s probably expensive. If your car is fast, it probably uses a lot of gas. If you car has room for 7, it probably will be filled with kids.
This Atoms’ ad tackles these trade offs head on:
Be willing to alienate people
This old SAAB ad takes #2 (telling you who it’s for) to the next level:
Instead of insulting the product, they insulted people who buy their competitor’s product—which candidly, is a small pool of people that can afford to buy a sports car.
The beauty of this ad copy is that it implicitly admits that the SAAB is nobody’s dream car.
That’s a brave thing to admit.
SAAB didn’t even trying to compete with the Ferraris and Corvettes of the world.
Instead, they put their car in its own category: A practical and affordable car that’s also sporty.
Be willing to turn people away
Do what nearly all other brands are not willing to do:
- Admit your flaws.
- Turn people away
- Upset people who aren’t your target customer
It'll attract the right people to you.
By the way, I’ve been curating and analyzing some of the world’s best ads on my LinkedIn. I’m now starting to use that to fill up our Ad Vault.
The goal is to make it a comprehensive, searchable, filterable resource for the best ads in the world—with quick explanations of the tactics they’re using.
It’s a work in progress, so keep checking back as we fill it up.
Community Spotlight
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Something fun
Something fun
A quick crash course on audio effects packaged in the most adorable way. From @everyth1ngy.
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— Neal & Justin, and the DC team.